Certificate III in Community Services

The Certificate III in Community Services is designed for individuals entering the field of community services, where they will provide person-centred support to individuals. This work can involve day-to-day assistance for individuals in community settings or contributing to the implementation of specific community-based programs.

At this level of Certificate III in Community Services, you’ll work under the guidance of others, with supervision provided either directly or indirectly. Your tasks may encompass a range of community services organisations. Westbourne College will help arrange work placements within the community sector during the course, providing hands-on experience and practical training.

Course Details

Course Name

Certificate III in Community Services

Course Code



12 months


12 units

Course Fee


Units of Competency

To achieve this qualification, 12 units of competency must be completed comprising of 5 core units and 7 elective units.

Course Entry Requirements

No formal prerequisites are necessary for enrolling in this course. However, it is expected that candidates possess sound English reading and writing skills. Additionally, students must have access to a computer, the internet, and an active email address. Proficiency in computer usage and typing is essential for the successful completion of assignments. Learners must also be at least 18 years of age when commencing study.

Due to the nature of employment outcomes and working in the community services sector, you must obtain a National Police Clearance prior to commencing your study.

Duration and Structure

The course duration is 12 months and self-paced, with access to our online Learning Management System. You will be assigned a trainer/assessor who will assist throughout your course completion. Westbourne College will facilitate learner work placement within the community sector throughout the duration of this course.

Assessment methods include:

  • Short answer questions/written responses
  • Demonstrations/observations
  • Written assessments
  • Third-party reports
  • Practical activity/projects

Potential Careers

Potential job roles on completion of this program include:

  • Residential Support Worker
  • Aboriginal Intake and Referral Worker
  • Community care worker
  • Client Contact
  • Aboriginal Community Development Worker
  • Weekend Recreational Activities Officer
  • Welfare Support Worker
  • Support Worker (Community Services)
  • Recreational Activities Officer
  • Neighbourhood Centre Worker
  • Youth Worker
  • Juvenile Justice Officer
  • Youth Housing Support Worker
  • Assistant Community Worker
  • Youth case worker
  • Youth Support Worker
  • Aboriginal Youth Worker
  • Accommodation Support Worker

Course Fees


Recognition of Prior Learning

Do you qualify for RPL?

Core Units

CHCCCS016 Respond to client needs
CHCCOM005 Communicate and work in health or community services
CHCDIV001 Work with diverse people
HLTWHS002 Follow safe work practices for direct client care
HLTWHS006 Manage personal stressors in the work environment

Elective Units

CHCAOD001 Work in an alcohol and drugs context
CHCCCS017 Provide loss and grief support
CHCDIV002 Promote Aboriginal and/or Torres Strait Islander cultural safety
CHCCOM001 Provide first point of contact
CHCMHS001 Work with people with mental health issues
HLTAID011 Provide first aid*
CHCPRP001 Develop and maintain networks and collaborative partnerships

*HLTAID011 can be obtained via an external provider and a credit transfer can be applied to this unit of
competency. If you do obtain HLTAID011 externally, Westbourne College will reimburse you the unit cost.

Why Choose Westbourne?

Westbourne is one of Australia’s leading training providers for individuals, businesses, community groups and Government with a record of success in designing and delivering nationally recognised training qualifications.

Westbourne College is a Registered Training Organisation (RTO #41084).

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