BSB42015 Certificate IV in Leadership and Management
BSB42015 Certificate IV in Leadership And ManagementThis qualification reflects the role of individuals working as developing and emerging leaders and managers in a range of enterprise and industry contexts. As well as assuming responsibility for their own performance, individuals at this level provide leadership, guidance and support to others. They also have some responsibility for organising and monitoring the output of their team. They apply solutions to a defined range of predictable and unpredictable problems, and analyse and evaluate information from a variety of sources.
Potential Job Roles
Suitable for the role of individuals working as developing and emerging leaders and managers in a range of industry environments.As well as assuming responsibility for their own performance, people at this level provide leadership, guidance and support to others. They also have some responsibility for organising and monitoring the output of their team. At this level frontline managers provide leadership and guidance to others and take responsibility for the effective functioning and performance of the team and its work outcomes.
Customer Service Specialist
There are no entry requirements for this qualification. Applicant will be required to successfully complete an ACSF language, literacy and numeracy (LLN) assessment.
Learning (ACSF Level 3), reading (ACSF Level 3), writing (ACSF Level 3), oral communication (ACSF Level 3) and numeracy (ACSF Level 2) are desirable to participate in the course.
Units of competency
THE BSB42015 CERTIFICATE IV IN LEADERSHIP AND MANAGEMENT REQUIRES 12 UNITES OF COMPETENCY:
BSBLDR401 Communicate effectively as a workplace leader
BSBLDR402 Lead effective workplace relationships
BSBLDR403 Lead team effectiveness
BSBMGT402 Implement operational plan
BSBINN301 Promote innovation in a team environment
BSBMGT403 Implement continuous improvement
BSBRSK401 Identify risk and apply risk management processes
BSBWHS401 Implement and monitor WHS policies, procedures and programs
BSBCMM401 Make a presentation
BSBCUS402 Address customer needs
BSBLED401 Develop teams and individuals
BSBWRT401 Write complex documents
* Statistics sourced from the National Centre for Vocational Research.
Course + Materials
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