Introduction to Root Cause Analysis in Workplace Safety Incidents

Understanding the real cause of workplace incidents is key to preventing them from happening again. This course introduces you to the essential tools and techniques of Root Cause Analysis (RCA), including Fishbone Diagrams, the 5 Whys, and Failure Mode and Effects Analysis (FMEA). You’ll learn how to systematically investigate incidents, identify underlying issues, and apply corrective actions that support a safer, more compliant workplace. Delivered online at your own pace, this course equips managers, supervisors, and WHS staff with the skills needed to drive continuous safety improvements across their organisation.